Help Desk Technician
Job details
Location: 6215 - 54 AVE, Taber, AB T1G 1X4
Salary: $33.73 hourly / 35 hours per week
Terms of employment: Permanent employment/ Full time
Starts: as soon as possible
Vacancies: 1 vacancy
Overview
Languages
English
Education
College/CEGEP
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Additional information
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Attention to detail
Personal suitability
Initiative
Team player
Time management
How to apply
By email
eastend.iron.resumes@outlook.com
In person
6215 - 54 AVE
TABER, AB
T1G 1X4
Between 02:00 PM and 04:00 PM